Whether you need help placing a new order, are looking for an update on an existing order, or simply need information about products, we are here to help.
How much is delivery?
Our delivery fee is a flat PKR200 for orders within Pakistan. We offer free national delivery for orders over PKR 3000.
The international shipping fee starts at the US $20.
For international orders, kindly note: you may incur duties or tax on your order when it goes via customs. We are not accountable for those fees and these will be owed to you.
Where do you deliver?
We deliver Pakistan-wide and after confirmation also send to Dubai, UK, Europe, US, Canada, and South America.
Which payment methods are accepted?
We accept COD, EasyPaisa, and JazzCash as well as Credit and Debit cards.
How do you package the orders?
We are very passionate about our environment and reducing our impact on the planet as individuals and as a business.
We only use Food-grade new glass and Plastic bottles, jars for our products, and we package them using biodegradable Materials.
When will I receive my order?
All orders are posted within 3 business days. All over Pakistan
Delivery to Karachi locations takes from 1 to 2 business days. You will receive a tracking number when your order is dispatched.
International delivery takes between 15 and 25 working days. Please allow up to 31 working days to receive an order.
What is your refund and return policy?
Refunds or exchanges are accepted for online purchases within 7 days of receiving the item.
For all returns, the item must be returned unopened in the original packaging. All shipping charges are to be incurred by the customer (with the exception of manufacturing defects. In which case, shipping costs will be incurred by the company).
We try our best to get your parcel out to you as soon as possible. However, possible delays may occur that are out of our control once the parcel is sent out with a courier company.
If your parcel is not delivered, we will refund or replace the lost parcel once confirmation from the courier company has been received and deemed lost.
Orders will be sent to the delivery address that you have submitted with your order. We cannot be held responsible if that delivery address is incorrect. Any orders returned to us due to incorrect delivery address or unclaimed through the post office will be refunded for the product component only
Get in Touch
Currently, we do not have an outlet but you can experience our products at our dispatch office near M.A. Jannah Road – Karachi. Due to limited capacity, it will be by arrangement only. To take an appointment, kindly fill in the form above.
*Please Make sure to get a copy of the verification e-mail.