Privacy policy

Privacy Policy

Effective Date: 11/03/2026
This Privacy Policy applies to all users of www.bioshop.pk and customers engaging with Bio Shop™ Pakistan through our official platforms.

Bio Shop™ Pakistan we respects your privacy and is committed to protecting your personal data in accordance with applicable laws of Pakistan, including electronic transaction and consumer protection regulations.

By accessing our website or purchasing from us, you agree to the practices described below.

1. Information We Collect

a) Personal Information Provided by You

We collect information that you voluntarily provide when placing orders, contacting support, or using our services, including:

  • Full name
  • Mobile phone number
  • Email address
  • Billing and shipping address
  • Order details and transaction records
  • Customer service communications

b) Automatically Collected Information

When you browse our website, certain technical data may be collected automatically:

  • IP address
  • Device type and browser information
  • Pages visited and browsing activity
  • Cookies and usage data
  • Referral source and session data

2. Purpose of Data Collection

Your information is collected and processed for legitimate business purposes, including:

  • Order processing and delivery
  • Customer service and support
  • Transaction verification and fraud prevention
  • Service updates and operational communication
  • Improving website functionality and user experience
  • Marketing communications (only with consent)

3. Legal Basis for Processing

We collect and process personal data based on:

  • Your consent
  • Performance of sales and service contracts
  • Compliance with legal obligations
  • Legitimate business interests

4. Sharing of Personal Information

We do not sell, trade, or rent personal data.

Information may be shared only when necessary with:

  • Courier and logistics partners for order fulfillment
  • Payment processors and financial institutions
  • IT service providers and hosting partners
  • Government or regulatory authorities when legally required

All partners are required to maintain confidentiality and data protection standards.

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Enable core website functionality
  • Store user preferences
  • Analyze traffic and performance
  • Improve marketing effectiveness

Users may disable cookies via browser settings, though certain features may become limited.

6. Data Security Measures

We implement appropriate technical and organizational safeguards to protect personal data against:

  • Unauthorized access
  • Data misuse
  • Alteration or disclosure

However, internet transmissions cannot be guaranteed to be fully secure.

7. Data Retention

Personal information is retained only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain financial and tax records
  • Comply with legal and regulatory requirements

8. Your Rights

Subject to applicable laws, you may:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion where legally permissible
  • Withdraw marketing consent

Requests can be submitted via our contact channels below.

9. Third-Party Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party platforms.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal data from children.

11. Policy Updates

We reserve the right to update this Privacy Policy at any time.
Revisions will be posted on this page with an updated effective date.

12. Contact Information

For privacy inquiries or data requests:

Email: bioshop.pk@gmail.com

WhatsApp Support:
https://wa.me/923233800415
https://wa.me/923150331777

Website: https://www.bioshop.pk