Terms of service

Terms & Conditions

Effective Date: 11/3/2026
These Terms & Conditions govern the use of www.bioshop.pk and all purchases made from Bio Shop™ Pakistan.

By accessing this website or placing an order, you agree to be legally bound by these Terms.

1. About Us

Bio Shop™ Pakistan (“we,” “our,” “us”) operates an e-commerce platform providing DIY beauty ingredients, essential oils, aroma chemicals, perfume oils, cosmetic raw materials, and related products across Pakistan.

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age, or
  • You are using the site under supervision of a parent or legal guardian
  • All information you provide is accurate and complete

We reserve the right to refuse service to anyone at our discretion.

3. Products & Information

  • We strive to ensure product descriptions, images, and prices are accurate.
  • Minor variations in color, packaging, or appearance may occur.
  • Product availability is subject to stock.
  • We reserve the right to discontinue products without notice.

⚠️ Products sold are for external, cosmetic, DIY, and educational use unless otherwise stated.

4. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR)
  • Prices may change without prior notice
  • We reserve the right to cancel orders due to pricing or system errors

Accepted Payment Methods:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Approved Digital Payment Methods

Orders are processed only after payment verification (where applicable).

5. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance.
  • We may cancel orders due to:

    • Stock unavailability

    • Payment issues

    • Suspected fraudulent activity

    • Incorrect pricing or listing errors

Customers will be notified if an order is cancelled.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary by location.
  • Delays caused by courier services, weather, or external factors are not our liability.
  • Customers must provide accurate shipping details.
  • Risk transfers to the customer upon delivery.

Shipping charges are non-refundable unless the error is on our side.

7. Returns, Exchanges & Refunds

All returns and refunds are governed by our Return & Refund Policy.

Key points:

  • Return requests must be made within the specified return window
  • Products must be unused and in original condition
  • Certain items are non-returnable
  • Refund processing times may vary by payment provider

8. Intellectual Property

All website content including:

  • Logos
  • Images
  • Product data
  • Text and design
  • Educational materials

are the intellectual property of Bio Shop™ Pakistan and may not be copied, reproduced, or distributed without written permission.

9. User Conduct

Users agree not to:

  • Use the site for unlawful purposes
  • Upload harmful or malicious content
  • Attempt unauthorized access to systems
  • Misuse product information or materials

We reserve the right to restrict access for violations.

10. Product Use Disclaimer

Customers are responsible for safe and proper use of products.

Bio Shop™ Pakistan shall not be liable for:

  • Misuse of products
  • Incorrect formulations
  • Allergic reactions or sensitivities
  • DIY preparation errors

Users should follow safety guidelines and conduct patch tests where applicable.

11. Limitation of Liability

To the maximum extent permitted under Pakistani law:

Bio Shop™ Pakistan shall not be liable for:

  • Indirect or consequential damages
  • Loss of business, revenue, or data
  • Delays beyond our reasonable control

Total liability shall not exceed the amount paid for the product.

12. Privacy

Customer data is handled according to our Privacy Policy.

13. Third-Party Links

We may provide links to external websites.
We are not responsible for third-party content or policies.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the Islamic Republic of Pakistan.

Any disputes shall fall under the exclusive jurisdiction of the courts of Pakistan.

15. Amendments

We reserve the right to update these Terms at any time.
Revised Terms become effective upon website publication.

16. Contact Information

Email: bioshop.pk@gmail.com

WhatsApp Support:
https://wa.me/923233800415
https://wa.me/923150331777

Website: https://www.bioshop.pk